The Federal Trade Commission ("FTC") recently settled complaints against two telemarketing companies that allegedly called numbers listed on the National Do Not Call Registry. The companies will pay a combined total of nearly $1.2 million dollars in civil penalties to settle charges that their marketing practices ran afoul of the Telemarketing Sales Rule ("TSR").
According to the FTC’s complaints, one of the parties purchased telephone numbers from a lead-generating website that harvests consumer information through travel surveys, and the other obtained numbers from online sweepstakes entry forms. In both cases, most of the numbers collected and called had been registered on the Do Not Call list.
In addition to having called numbers on the Do Not Call registry, one of the parties was also charged with violations of the TSR’s abandoned call provisions because it failed to connect calls to a sales agent within two seconds of when the call recipient answered.
Links to the relevant complaints, as well as the consent orders entered by the federal court, can be found here on the FTC’s website.