UK Information Commissioner's Office Launches New Code of Practice

On July 7, 2010, the UK Information Commissioner’s Office published a new code of practice for the collection of personal data online.  Launching the new code at a data protection conference, UK Information Commissioner Christopher Graham said, “the benefits of the internet age are clear: the chance to make more contacts, quicker transactions and greater convenience.  But there are risks too.  A record of our online activity can reveal our most personal interests.  Get privacy right and you will retain the trust and confidence of your customers and users; mislead consumers or collect information you don’t need and you are likely to diminish customer trust and face enforcement action from the ICO.”

While the new code is not legally binding, it does offer useful “best practice” advice to organizations that collect personal data online.  In particular, the code provides guidance on controversial issues such as behavioral advertising, cloud computing and the use of cookies.  “Organizations must be transparent so that consumers can make online privacy choices and see how their information will be used.  Individuals can take control by checking their privacy settings and being careful about the amount of personal details they post to social networking sites and elsewhere online,” said Mr. Graham.

The Personal Information Online Code of Practice is available on the ICO's website.

German DPA Issues Legal Opinion on Cloud Computing

On June 18, 2010, the data protection authority of the German federal state of Schleswig-Holstein published a press release and a comprehensive legal opinion on cloud computing.  The opinion provides an overview of cloud computing and discusses various practical and legal matters, including:

  • Applicable law issues
  • The legal basis for cloud computing and related processor and controller issues
  • Problems associated with the possibility of third-party access
  • The minimum requirements for data processor relationships and service provider contracts under the new German data protection law
  • Technical and organizational security measures
  • The legal landscape for clouds located outside the European Union

According to the DPA, clouds located outside the European Union are per se unlawful, even if the EU Commission has issued an adequacy decision in favor of the foreign country in question (for example, Switzerland, Canada or Argentina).  A Commission adequacy decision does not confer “agent” status, which normally would privilege such transfers, on entities located in the adequate jurisdiction.  The recipient entities remain “third parties” which means that a transfer in the legal sense takes place and therefore a legal basis is required.  The potential legal basis under German law (“fulfillment of contract” or “balancing of interests test”), however, requires that the transfer is also “necessary.”  The DPA is of the opinion that there are no arguments that the use of a cloud located outside the EU is compulsory. 

This result may be avoided, however, if the German rules on commissioned data processing are applied by analogy and by using an EU-approved model contract for controller-processor data transfers, so long as the German requirements for data processor agreements are also followed. 

The DPA’s opinion further states that self-certification to the U.S. Department of Commerce’s Safe Harbor framework alone does not provide an adequate level of protection in the cloud context.  Accordingly, reliance on certification to the Safe Harbor should not be used to circumvent the more strict EU legal requirements applicable to cloud computing. 

In addition, the DPA indicates that, because SAS 70 Type II Certificates used by some cloud providers do not contemplate the material and procedural interests of data subjects, such certifications offer only partial compliance with German legal requirements for commissioned data processing. 

The opinion concludes by suggesting that binding corporate rules are also an appropriate tool for companies seeking to implement a cloud solution.

For further information on the opinion, please contact Dr. Jörg Hladjk in the Brussels office of Hunton & Williams.

French Data Protection Authority Unveils 2009 Annual Activity Report

On June 17, 2010, the French data protection authority (the “CNIL”) published its Annual Activity Report for 2009 (the “Report”) in which it outlines some of its priorities for the upcoming year.

In February 2009, the CNIL published a report on online targeted advertising. Among other things, the CNIL voiced its concern regarding online behavioral and advertising activities and analyzed the risks of increasing user profiling.  In 2010, the CNIL is expected to issue a joint opinion with the Article 29 Working Party on targeted advertising and behavioral analysis.  The CNIL also will open a dialogue with several stakeholders from the marketing sector to work on adopting a code of best practices.

In addition, the Report highlights the following topics:

  • In the context of international data transfers, the Report describes the increasing effectiveness of Binding Corporate Rules (“BCRs”) through the “mutual recognition” principle, adopted by nineteen data protection authorities (“DPAs”).  In 2009, the CNIL approved BCRs for three companies and is currently reviewing seven others.  In 2010, the CNIL expects to receive approximately ten BCR applications coordinated by other DPAs.
  • When transferring personal data to the U.S. in the context of pre-trial discovery proceedings, it is important to comply with the Data Protection Act and other applicable French laws.  In 2009, the CNIL issued guidelines explaining to companies based in France how to comply with these rules.
  • Faced with an increase in offshore activities, the CNIL recently simplified its approval procedure for transfers of personal data outside of the European Union.  Now the President or Vice President of the CNIL may approve basic international transfers, although transfers of sensitive data continue to require the approval of the full college of commissioners. 
  • The CNIL also conducted an analysis of developing outsourcing activities (particularly in the context of cloud computing) and participated in the preparation of an opinion regarding the concepts of “controller” and “processor” recently issued by the Article 29 Working Party.
  • In light of a recent decision by the French Court of Cassation, which found that a company’s whistleblowing procedure, although approved by the CNIL, was illegal due to its unrestricted scope, the CNIL intends to conduct hearings in 2010 to consider  modifying its 2005 authorization process for whistleblowing procedures.
  • In 2009, the CNIL received more than 4,265 complaints and 68,185 data processing registrations.  It also conducted 270 on-site inspections, which constitutes a 24 percent increase over 2008.  Recently, the CNIL released its 2010 inspections report which indicates that it plans to conduct at least 300 inspections over the course of 2010.

Read the CNIL’s full report (in French).
Read our coverage of the CNIL’s 2008 Activity Report

Privacy and Data Security Risks in Cloud Computing

Cloud computing raises complex legal issues related to privacy and information security.  As legislators and regulators around the world grapple with the privacy and data security implications of cloud computing, companies seeking to implement cloud-based solutions should closely monitor this rapidly evolving legal landscape for developments.  In an article published on February 3, 2010, Lisa Sotto, Bridget Treacy and Melinda McLellan explore U.S. and EU legal requirements applicable to data stored by cloud providers, and highlight some of the risks associated with the use of cloud computing.

FTC's Second Exploring Privacy Roundtable

The Federal Trade Commission’s second “Exploring Privacy” roundtable concluded Thursday, January 28, 2010.  The roundtable did not provide many firm conclusions, but it did help further refine some hard issues facing privacy protection.

Although Thursday’s hearing was intended to be devoted to technology issues, the role of regulation appeared to dominate the discussions.  “Everyone is dying to talk about regulation,” said Jessica Rich, Deputy Director of the Bureau of Consumer Protection, moderating a panel on Technology and Policy.

In her introductory remarks, outgoing FTC Commissioner Pamela Jones Harbour identified many of the key issues addressed over the course of the day, including (1) the importance of defaults, (2) the lack of consumer knowledge regarding how data are collected and used, (3) the lack of consumer engagement with online notices, (4) the special challenges presented by mobile devices and cloud computing, and (5) the role of de-identified data.

In his opening comments, David Vladeck, Director of the Bureau of Consumer Protection, identified what he perceived to be the three main messages from the first Exploring Privacy workshop, which was held in Washington, D.C., on December 7, 2009.  First, consumers have little understanding of how their data are used and transferred.  Second, notices often are not an effective tool for communicating with consumers, but they remain important to facilitate transparency.  And finally, consumers do care about privacy even though they may behave otherwise.  Vladeck also stressed that the roundtables are not the only tool the FTC is using to address privacy.  “We continue to maintain an active law enforcement practice to protect privacy,” Vladeck noted.

Over the course of the day, 35 panelists addressed technology’s role in protecting privacy and how the government should encourage the adoption and use of privacy-enhancing technologies.  There was broad agreement that stand-alone privacy-enhancing technologies have met with little consumer acceptance, but that these technologies have been adopted by businesses and have been introduced into operating systems, browsers and email clients.  When encountering these protective measures, consumers often avoid or turn off privacy features of technologies that interfere with their access to the material and services they want.

As at the first workshop, there was broad agreement that, although notice and choice have offered little privacy protection, there is no clear consensus as to what might replace or supplement that framework.  Two approaches that were frequently mentioned are the Centre for Information Policy Leadership’s use model and its accountability project.

Thursday’s roundtable revealed a surprising amount of agreement in favor of the FTC playing a more pronounced regulatory role in, at a minimum, identifying the objectives of “good” privacy protection, as well as setting standards for measuring the achieved objectives.  This position was supported not only by privacy advocates and academics, but also by a number of business participants who noted the need for greater certainty in privacy regulation.

Speaking on the final panel, the Centre for Information Policy Leadership’s Senior Policy Advisor, Fred Cate, echoed two themes from his earlier presentation at the December roundtable: first, that the government should be careful to avoid creating disincentives for good privacy behavior or otherwise discouraging efforts to protect privacy; and second, that government can contribute to enhancing privacy in many ways, including by funding the development of more useful privacy-enhancing technologies and then helping to create a market for such technologies by purchasing them itself.

Whatever the government’s ultimate role may be, there seemed to be general agreement that protecting privacy responsibly requires, in Peter Cullen’s words, “people, processes, and technologies.”  Essentially, although technologies alone are not sufficient, technological considerations must not be left out of the equation.

The FTC’s third and final roundtable in this series will take place in Washington, D.C., in March 2010.  In addition, Danny Weitzner, Associate Administrator for Policy at the National Telecommunications and Information Administration, announced that the Department of Commerce is looking at the linkage between privacy and innovation and is observing the FTC’s process.  He further welcomed input from stakeholders as to the Department’s role in helping protect privacy.

Microsoft Calls for Legislative Action to Set Rules for Cloud Computing

Microsoft is urging Congress and the information technology industry to act now to ensure that cloud computing is guided by an international commitment to privacy, security and transparency for consumers, businesses and government.  A survey commissioned by Microsoft found that while the general population and senior business leaders are excited about the potential of cloud computing, most are concerned about the security, access and privacy of their information in the cloud and believe the government should establish laws, rules and policies for cloud computing.  Microsoft also has called for an international dialogue on data sovereignty to address users' desire that rules and regulations governing their data remain uniform regardless of the physical location of the information. 

Microsoft’s proposal includes reforming and strengthening the Electronic Communications Privacy Act to provide stronger protections for consumers and businesses; modernizing the Computer Fraud and Abuse Act to give law enforcement the tools to prosecute malicious hackers and deter online-based crimes; enacting legislation to ensure that consumers and businesses know whether and how their information is accessed and used by service providers and how it will be protected online; and pursuing a new multilateral framework to address data access issues globally.

View more information on Microsoft’s proposal.

Privacy Commissioner of Canada Announces Public Consultations on Emerging Technologies

On January 18, 2010, the Privacy Commissioner of Canada, Jennifer Stoddart, announced a public consultation to examine the privacy issues associated with online tracking, profiling and targeting of consumers.  The Commissioner noted that the consultation will “provide a forum for the exploration of the privacy implications related to this modern industry practice, and the protections that Canadians expect.”  The consultation marks the first in a series to review emerging technologies that are likely to have a considerable impact on consumer privacy.  The announcement of a second consultation on cloud computing is anticipated in the near future.

The Office of the Privacy Commissioner has put out a call for participation and written submissions by interested parties are due by March 15, 2010.  For further information on the consultation process, view the Office of the Privacy Commissioner's news release.

FTC Announces Public Roundtables on Consumer Privacy Issues

On September 15, 2009, the Federal Trade Commission unveiled a series of public roundtables that will focus on the effect of modern technology and business practices on the privacy of consumer information.  The goal of the panels is to explore how to best balance the concerns for consumer privacy, beneficial use of consumer information and technological innovation.  The discussions will address myriad technologies and practices, such as social networking, cloud computing, behavioral marketing, mobile marketing and, generally, the collection of consumer information for various purposes.  The roundtables will also consider the adequacy of existing legal and self-regulatory frameworks.  Participants will include academics, privacy experts, consumer advocates, industry representatives, technology experts, legislators, and experts from outside the United States.  The Commission has asked individuals and organizations to submit requests to participate as panelists and suggest discussion topics.  The Commission also has asked interested parties to submit written comments and research on the issues of (i) risks, concerns and benefits associated with the collection and use of consumer information, (ii) consumer expectations of how their information is used, and (iii) the adequacy of existing legal requirements and self-regulatory regimes in protecting consumer privacy interests.

Click here for more information on the Commission’s news release.