Tag Archives: Consumer Protection

Connecticut AG Announces Agreement with MetLife over 2009 Breach Incident

Posted on January 27, 2012 by Hunton & Williams LLP

On January 24, 2011, Connecticut Attorney General George Jepsen and Consumer Protection Commissioner William Rubenstein announced that they had reached an Assurance of Voluntary Compliance (“AVC”) with Metropolitan Life Insurance Co. (“MetLife”) in connection with an incident involving the disclosure of customer personal information on the Internet. In November 2009, a MetLife employee posted the personally identifiable information of current and former MetLife customers, including their Social Security numbers, on the Internet. Following the discovery of the posting, MetLife acted to mitigate possible harm by providing credit monitoring and identity theft insurance to the affected customers.

Tags: Connecticut, Consumer Protection, Credit Monitoring, Personally Identifiable Information, Social Security Number, State Attorneys General

Minnesota AG Sues Debt Collection Agency for Health Privacy Violations

Posted on January 24, 2012 by Hunton & Williams LLP

On January 19, 2012, Minnesota Attorney General Lori Swanson announced a lawsuit against Accretive Health, Inc., (“Accretive”) for violations of the Health Insurance Portability and Accountability Act of 1996 (“HIPAA”) and its implementing regulations, the Minnesota Health Records Act, Minnesota’s debt collection statutes and Minnesota’s consumer protection laws. The suit, which was filed in Federal District Court in Minnesota, alleges that Accretive failed to adequately safeguard patients’ protected health information (“PHI”). This failure contributed to a July 2011 information security breach when an Accretive employee left an unencrypted laptop containing information of approximately 23,500 patients in a rental car. The laptop was stolen and has not yet been recovered.

Tags: Consumer Protection, HIPAA, HITECH Act, Minnesota, Privacy Rule, Protected Health Information, Social Security Number, State Attorneys General

Third Circuit Holds Data Breach Plaintiffs Lack Standing

Posted on January 20, 2012 by Hunton & Williams LLP

On December 12, 2011, the United States Court of Appeals for the Third Circuit affirmed a decision that employees of Ceridian Corporation’s (“Ceridian’s”) customers did not have standing to sue Ceridian after the payroll processing firm suffered a data breach.

In December 2009, a hacker may have gained access to personal and financial information of Ceridian’s customers, including names, addresses, Social Security numbers, dates of birth and bank account information. Although it is not known if the hacker read, copied or understood the data, Ceridian sent notification letters to affected individuals informing them of the breach and offering to provide one year of complimentary credit monitoring and identity theft protection.

Tags: Consent Order, Consumer Protection, Credit Monitoring, Cybersecurity, Federal Trade Commission, Hacker, Litigation, Social Security Number

Massachusetts Court Dismisses ZIP Code Suit for Failure to Allege a Cognizable Injury

Posted on January 12, 2012 by Hunton & Williams LLP

On January 6, 2012, the United States District Court for the District of Massachusetts granted Michaels Stores, Inc.’s (“Michaels”) a motion to dismiss against a customer-plaintiff who alleged that Michaels’ in-store information collection practices violated Massachusetts law. Although the court ruled in Michaels’ favor, it found that customer ZIP codes do constitute personal information under Massachusetts state law when collected in the context of a credit card transaction. The plaintiff’s class action complaint alleged that “Michaels illegally requested customers’ ZIP codes when processing their credit card transactions in violation of” Massachusetts General Laws Chapter 93, Section 105(a) (“Section 105(a)”). Specifically, Section 105(a) states that “[n]o person, firm, partnership, corporation or other business entity that accepts a credit card for a business transaction shall write, cause to be written or require that a credit card holder write personal identification information, not required by the credit card issuer, on the credit card transaction form.”

Tags: California, Class Action, Consumer Protection, Massachusetts, New Jersey, Personally Identifiable Information, ZIP Codes

FTC Settles with Alleged Stealth Behavioral Advertising Targeter

Posted on January 9, 2012 by Hunton & Williams LLP

On January 5, 2012, the Federal Trade Commission announced a proposed settlement with Upromise, Inc., a membership reward service that gives cash rebates for college savings accounts to members who purchase products and services from its partner merchants. The FTC alleged that the “Personalized Offers” feature on the Upromise TurboSaver Toolbar (1) collected far more information about users’ browsing behavior than was disclosed at the time of installation, and (2) contrary to representations in the company’s privacy notice, transmitted that information, which included data such as Social Security numbers and financial account numbers, in clear text.

Tags: Advertisement, Consent Order, Consumer Protection, Federal Trade Commission, Personally Identifiable Information, Social Security Number

FTC Seeks Public Comments on Facial Recognition Technology

Posted on January 1, 2012 by Hunton & Williams LLP

On December 23, 2011, the Federal Trade Commission announced that it is seeking public comments on the privacy and security implications raised by the use of facial recognition technology. The FTC recently held a public workshop entitled “Face Facts: A Forum on Facial Recognition Technology,” that discussed the current and future commercial applications of facial recognition technologies and the associated privacy and security concerns.

Tags: Consumer Protection, Facial Recognition Technology, Federal Trade Commission

UK ICO Releases Updated Cookie Compliance Guidance

Posted on December 29, 2011 by Hunton & Williams LLP

On December 13, 2011, the Information Commissioner issued updated guidance on compliance with recent changes to UK law governing the use of cookies (The Privacy and Electronic Communications (EC Directive) (Amendment) Regulations 2011 (“Regulations”)). Organizations were given a twelve-month grace period to comply with the new law. Initial guidance on the Regulations was released on May 9, 2011, but the Information Commissioner characterized that guidance as merely a “starting point for getting compliant rather than a definitive guide,” signaling that further advice would follow if appropriate. The release of the updated guidance coincides with the Information Commissioner’s interim report on organizations’ attempts to achieve compliance in which he concluded that organizations “must try harder” with their cookie compliance efforts.

Tags: Consumer Protection, Cookies, Information Commissioners Office, Opt-In Consent, United Kingdom

Background Check Suit Challenges Constitutionality of FCRA’s Seven-Year Limit on Reporting Adverse Information

Posted on December 8, 2011 by Hunton & Williams LLP

As reported in the Hunton Employment & Labor Perspectives Blog:

The U.S. Department of Justice has moved to intervene to defend the constitutionality of the Fair Credit Reporting Act (“FCRA”) against a consumer reporting agency accused of violating § 605 of the FCRA.

On November 23, 2010, Shamara T. King filed suit against General Information Services, Inc. (“GIS”) in Pennsylvania federal court claiming violations of the FCRA. (See, King v. General Information Services, Inc., No. 2:10-CV-06850 (E.D. Pa. Nov. 23, 2010). Specifically, King claims that when she applied for a job with the United States Postal Service, GIS performed a background check that included details about a car theft arrest that occurred more than seven years prior to the requested background check. According to § 605(a)(5) of the FCRA, consumer reporting agencies cannot provide adverse information, except for criminal convictions, “which antedates the report by more than seven years.”

Tags: Compliance, Consumer Protection, Credit Report, Department of Justice, Pennsylvania

Facebook Settles FTC Charges

Posted on November 29, 2011 by Hunton & Williams LLP

On November 29, 2011, the Federal Trade Commission announced that Facebook has settled charges that it deceived consumers by making false privacy promises. The settlement requires Facebook to (1) not misrepresent how it maintains the privacy or security of users’ personal information (2) obtain users’ “affirmative express consent” before sharing their information with any third party that “materially exceeds the restrictions imposed by a user’s privacy setting(s),” (3) implement procedures to prevent a third party from accessing users’ information no later than 30 days after the user has deleted such information or terminated his or her account, (4) establish, implement and maintain a comprehensive privacy program, and (5) obtain initial and biennial assessments and reports regarding its privacy practices for the next 20 years.

Tags: Consent Order, Consumer Protection, Electronic Privacy Information Center, Facebook, Federal Trade Commission, Jay Rockefeller, Jon Leibowitz, Social Media

German Data Protection Association Issues Report on “Uniform Data Protection Law in Europe through Regulation”

Posted on November 23, 2011 by Hunton & Williams LLP

On November 17, 2011, the German Association for Data Protection and Data Security (“GDD”) held its 35th Privacy Conference (“DAFTA”) in Cologne, Germany. At the opening plenary session, Paul Nemitz, Director for Fundamental Rights and Citizenship of the European Commission, announced that the European Commission plans to implement a Regulation that is directly applicable to all EU Member States, to harmonize data protection laws in Europe.

Tags: Consumer Protection, Data Protection Authority, EU Member States, European Commission, Germany

Privacy and Information Security Law Blog - Global privacy and information security law updates and analysis

Tag Archives: Consumer Protection

Massachusetts Court Dismisses ZIP Code Suit for Failure to Allege a Cognizable Injury

FTC Seeks Public Comments on Facial Recognition Technology

Background Check Suit Challenges Constitutionality of FCRA’s Seven-Year Limit on Reporting Adverse Information

German Data Protection Association Issues Report on “Uniform Data Protection Law in Europe through Regulation”

Published By Hunton & Williams

Search

Subscribe

Topics

Recent Updates

Blogroll

Privacy News