Tag Archives: Consent Order

FTC Settles Charges in First Case Against Mobile Device Manufacturer

On February 22, 2013, the Federal Trade Commission announced that it had settled charges against HTC America, Inc. (“HTC”) alleging that the mobile device manufacturer “failed to take reasonable steps to secure the software it developed for its smartphones and tablet computers, introducing security flaws that placed sensitive information about millions of consumers at risk.” This settlement marks the FTC’s first case against a mobile device manufacturer.

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Tags: Consent Order, Consumer Protection, Enforcement, Federal Trade Commission, Information Security, Mobile App, Mobile Device

Kmart Settles FCRA Class Action for $3 Million

On January 25, 2013, Kmart Corporation (“Kmart”) agreed to a $3 million settlement stemming from allegations that it violated the Fair Credit Reporting Act (“FCRA”) when using background checks to make employment decisions. The FCRA addresses adverse actions taken against consumers based on information in consumer reports and includes numerous requirements relating to the use of such reports in the employment context.

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Tags: Class Action, Consent Order, Consumer Protection, FCRA, Litigation, U.S. Federal Law, Workplace Privacy

FTC Issues Staff Report on Mobile Privacy Disclosures and Announces Settlement with Social Networking Service for Mobile App Privacy Violations

On February 1, 2013, the Federal Trade Commission issued a new report entitled Mobile Privacy Disclosures: Building Trust Through Transparency. The report makes recommendations “for the major participants in the mobile ecosystem as they work to improve mobile privacy disclosures,” offering specific recommendations for mobile platforms, app developers, advertising networks and other third parties operating in this space. The FTC’s report also makes mention of the Department of Commerce’s National Telecommunications and Information Administration’s efforts to engage in a multistakeholder process to develop an industry code of conduct for mobile apps.

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Tags: Consent Order, Consumer Protection, COPPA, Department of Commerce, Enforcement, Facebook, Federal Trade Commission, Information Security, Jon Leibowitz, Mobile App, Mobile Device, National Telecommunications and Information Administration, Obama, Online Privacy, Penalty, Privacy Policy, Social Media, Twitter

FTC Settlement Targets Mobile App Background Checks

In a January 13, 2013 blog post, the Federal Trade Commission’s Bureau of Consumer Protection’s Business Center Blog highlighted the FTC’s recent groundbreaking settlement for violations of the Fair Credit Reporting Act (“FCRA”) in the mobile app context. The settlement with Filiquarian Publishing, LLC, Choice Level, LLC, and Joshua Linsk (the owner of Filiquarian and Choice Level, collectively, the “Companies”), is the first FCRA enforcement action against a mobile app developer. Filiquarian offered mobile apps to consumers for purposes of conducting criminal background checks in numerous states, and Choice Level provided the criminal background checks used by the apps to Filiquarian.

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Tags: Consent Order, Consumer Protection, Credit Report, Enforcement, FCRA, Federal Trade Commission, Mobile App, Mobile Device, Workplace Privacy

Medical Practices Agree to $140,000 Settlement with Massachusetts Attorney General

On January 7, 2013, Massachusetts Attorney General Martha Coakley announced that several Massachusetts medical practices have agreed to a consent judgment and $140,000 payment to settle charges they improperly disposed of medical information. The defendants, which include several pathology practices and a firm that provided medical billing services to those practices, were accused of dumping hard copy medical records at the Georgetown Transfer Station, a waste management facility open to the public. The records allegedly contained the names, Social Security numbers and medical diagnoses of approximately 67,000 individuals. The illegal dumping allegations were publicized in a Boston Globe article after a photographer for the newspaper discovered medical records at the facility while he was disposing of his own trash.

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Tags: Consent Order, Consumer Protection, Enforcement, Health Privacy, HIPAA, Massachusetts, Penalty, Privacy Rule, Protected Health Information, Social Security Number, State Attorneys General, U.S. State Law

FTC Settles Charges of “History Sniffing”

On December 5, 2012, the Federal Trade Commission announced that the online advertising company Epic Marketplace, Inc. (“Epic”) agreed to settle charges that it engaged in “history sniffing” to secretly and illegally collect information about consumers’ interest in sensitive medical and financial issues. History sniffing is the practice of determining whether a consumer has previously visited a webpage by checking how a browser displays a hyperlink. The consent order requires Epic to destroy all data collected from history sniffing and bars Epic from engaging in history sniffing in the future.

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Tags: Advertisement, Behavioral Advertising, Consent Order, Consumer Protection, Cookies, Enforcement, Federal Trade Commission, Marketing, Online Privacy, Privacy Policy

FTC Settles Charges of Improper Disposal of Personal Information

On November 7, 2012, the Federal Trade Commission announced that it had settled charges against payday lending and check cashing companies alleged to have improperly disposed of consumers’ personal information. In its complaint, the FTC maintained that PLS Financial Services, Inc., and The Payday Loan Store of Illinois violated the FTC’s Disposal Rule as well as the Gramm-Leach-Bliley Act’s Privacy Rule and Safeguards Rule by disposing of documents that contained consumers’ Social Security numbers, bank account numbers and credit reports in unsecured dumpsters near the companies’ payday lending and check cashing retail stores. The FTC also alleged that the companies violated the FTC Act by misrepresenting that they would reasonably protect consumer information.

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Tags: Consent Order, Consumer Protection, Enforcement, Federal Trade Commission, Financial Privacy, Gramm Leach Bliley Act, Illinois, Penalty, Social Security Number, U.S. Federal Law

FTC Announces Settlement Related to a Web Analytics Company Deceptive Practices

On October 22, 2012, the Federal Trade Commission announced a proposed settlement agreement with Compete, Inc. (“Compete”), an online market research company that collects clickstream data from consumers to generate and sell analytical reports about consumer behavior on the Internet.

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Tags: Anonymization, Behavioral Advertising, Consent Order, Consumer Protection, Enforcement, Federal Trade Commission, Marketing, Online Privacy, Social Security Number

Equifax and Its Customers to Pay $1.6 Million to Settle FTC FCRA Enforcement Action

On October 10, 2012, the Federal Trade Commission announced that consumer reporting agency Equifax Information Services LLC (“Equifax”) and several of its customers, including Direct Lending Source, Inc. (“Direct Lending”), have agreed to pay a combined total of nearly $1.6 million to settle FTC allegations that they violated the Fair Credit Reporting Act (“FCRA”) in connection with the sale of data regarding consumers in financial distress. According to the FTC, Equifax sold Direct Lending and its affiliates lists of individuals who met selected criteria (known as “prescreened lists”); the lists contained information such as credit scores and mortgage payment status. In its complaint, the FTC alleges that Direct Lending and its affiliates did not have a legally permissible purpose under the FCRA to obtain the prescreened lists because they had no intention to use the lists to make firm offers of credit. Instead, these entities allegedly resold the lists to third parties that used the lists for marketing purposes. The FTC alleges that Equifax had inadequate procedures to prevent this from happening and that it failed to properly investigate when it learned that Direct Lending was engaged in these activities.

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Tags: Consent Order, Enforcement, FCRA, Federal Trade Commission, Marketing, Penalty

Artist Arena Agrees to Settle FTC COPPA Violation Charges

On October 4, 2012, the Federal Trade Commission announced that Artist Arena LLC (“Artist Arena”), an operator of fan websites for several popular recording artists, agreed to settle charges that it violated the Children’s Online Privacy Protection Act (“COPPA”) and the FTC’s COPPA Rule (“the Rule”) by improperly collecting personal information from children under the age of 13 without first obtaining verifiable parental consent. The settlement will impose a $1 million penalty on Artist Arena, bar future violations of the Rule and require deletion of the information collected in violation of the Rule.

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Tags: Consent Order, COPPA, Enforcement, Federal Trade Commission, Jon Leibowitz, Online Privacy, Penalty